GarmentTracksyThe order-book handbook · Free & Pro
Make GarmentTracksy part of your factory day.
Set up your account, learn orders, shipments, export-checklist notes and factory money, and understand exactly what your plan includes. Start with the guided demo and keep this handbook nearby.
Edition: 14 September 2026 · English interface labels · Choose “Save as PDF” in your print options where available.
Create your account
- Open GarmentTracksy and choose Start free. Create an account using your email and password, or continue with Google. Use Sign in if you already have an account.
- Your apparel workspace opens straight away with the full Pro package free for 14 days. No card is needed, nothing is charged, and there is no approval wait.
- For email registration, open the verification link sent to your inbox. Check spam too. When the verification banner appears, use Resend email or I’ve verified as needed.
- Open Settings and enter your business registration number if you want it on your records. GarmentTracksy does not file Customs or generate GSP, so by registering you confirm you are entitled to keep factory records.
Before entering real factory information, try the public demonstration with fictional factory records.
Install on your phone
GarmentTracksy is a progressive web app (PWA). You add it from your browser and open it from your home screen.
- iPhone: open the Apparel page in Safari. Choose Share (under More in some layouts), then Add to Home Screen. Turn on Open as Web App if shown, then confirm Add.
- Android: open the Apparel page in Chrome. Use Install and create shortcut → Install. Older versions may show Install app or Add to home screen.
Follow the full iPhone and Android installation guide if your browser shows a different menu. Home-screen shortcuts open Garment home, Orders, Shipments and Export checklist directly.
Installation does not activate Pro or remove the need for an internet connection for sign-in, billing and signed-in money.
Choose Free or Pro
Free
LKR 0Orders, shipments and export-checklist notes on this device, plus signed-in factory money.
Factory Pro Premium
LKR 1,490 / monthLKR 13,000 for one year
| Workflow | Free | Factory Pro |
|---|---|---|
| Orders, shipments and export checklist | Included | Included |
| Calendar, clients, timeline and reminders | Included | Included |
| Factory money | Signed-in ledger | Signed-in ledger |
| Reports and CSV export | Requires Pro | Included — pack for review |
| Customs filing, GSP generation, booking shipping, or moving money | Not in this release | Not in this release |
| Priority setup support | Standard support | Included |
Every new account starts with the full Pro package free for 14 days, no approval wait. After 14 days the account continues on Free unless Pro is activated.
Your first factory day
Use fictional records for your first walkthrough. Read Storage, sync and privacy before entering factory information.
- Open Orders. Add Sample Order PO-4412 with 500 dozen tees and an amount.
- Open Shipments and add a shipment ETD Friday.
- Open Export and tick export-checklist notes you type.
- Open Money to review income you typed. Sign in if you want marking an order paid to post income.
- On Pro, open Reports and review the pack.
Find your way around on a phone
Use the sidebar or bottom navigation. Settings sits with language and the honesty note.
- Garment home
- Command centre for orders, shipments, export checklist and money.
- Orders
- Buyer, style, quantity and amount you type.
- Shipments
- Order reference, date and mode you type.
- Export
- Free export-checklist notes you tick.
- Factory money
- Signed-in ledger.
- Reports
- Pro pack for review.
On a computer, these sections appear in the sidebar. This guide uses the English labels; your chosen language may translate them. Calendar, clients, timeline and reminders are extra notes in this release.
Orders
- Choose Orders. Enter the buyer, style, a whole-number quantity, a positive amount and a date.
- Status can move through inquiry, confirmed, production, shipped or paid.
- Open orders appear on Garment home at amount.
Shipments
Choose Shipments to add a shipment against an order reference, with a date and transport mode. Status can move through planned, dispatched or delivered.
Export checklist, clients and reminders
Choose Export to log a checklist item, due date and notes. Tick items as todo or done. Choose Calendar, Clients, Timeline and Reminders for notes you type.
Factory money
Money is the signed-in ledger: buyer payment, sample fee and other income, plus fabric, labour, freight, utilities and other expenses you type.
Marking an order paid may write income when you are signed in. Export-checklist notes do not write to this ledger on their own.
Reports
Reports is a Pro tab after the 14-day trial. It offers income summary, expense summary and CSV ledger export as a pack for review.
Upgrade, renew or cancel
- Open Settings or Subscription from your account. Your current plan, trial end date and business registration number are shown.
- To upgrade, choose the monthly or annual Factory Pro plan and send the invoice request. The MyTracksy team confirms payment instructions by email or WhatsApp; Pro is activated manually after payment is confirmed. Online card checkout is not yet available.
- Renewals follow the same request flow before the period ends. To cancel, simply do not renew; your records stay in your account and the workspace continues on Free.
Refunds and billing terms are described in the refund policy and terms of service.
Storage, sync and privacy
- Orders, shipments and export checklist stay on this device first. They are native apparel records in the GarmentTracksy desk.
- Factory money uses the signed-in ledger. Marking an order paid may write income when you are signed in. Access is limited to your profile by database and storage rules.
- Signing out keeps signed-in ledger records in your account. Clearing website data can remove device-first entries on that device.
- After the trial: your workspace never locks. Pro reports pause on Free until Pro is activated; every record stays in your account. There is no approval wait.
Read the privacy policy for the full description of processing. You remain responsible for factory records, device security and record retention.
What this release does not do
- It does not file Customs, generate GSP, book shipping, or move money.
- Piece-rate notes are amounts you type.
- The Export checklist tab is a free workflow of notes you tick. It is not an auditor export.
- Reports are a pack for review. They are not a Customs filing or payment export.
- Reports require Pro after the 14-day trial.
Buyer orders, shipments and export-checklist notes are records you type. When signed in, marking an order paid may write income — a record, not a payment taken by the app. In the public demo, a buyer payment cannot exceed the order amount.
Troubleshooting and support
- Reports are locked after 14 days
- Your Pro trial has ended and the account is on Free. Open Subscription to request Pro activation; the MyTracksy team activates it after invoice payment. There is no approval wait to keep the workspace open. The Export checklist tab stays available on Free.
- My orders are not on the other device
- Device-first entries stay on the device where you typed them. Sign in with a real account for factory money, then open the second device while online.
- The demo refused the buyer payment
- In the public demo, a buyer payment cannot exceed the order amount. Reduce the amount, then try again.
- Marking an order paid did not take a card payment
- That is expected. GarmentTracksy records the amounts you type. It does not file Customs, generate GSP, book shipping, or move money. Piece-rate notes are amounts you type.
- Contact
- WhatsApp 070 373 6555 · info@mytracksy.com. Include your account email and the screen you were on.