SalonTracksyThe salon-book handbook · Free & Pro
Make SalonTracksy part of your salon day.
Set up your account, learn appointments, packages, commission, products and salon money, and understand exactly what your plan includes. Start with the guided demo and keep this handbook nearby.
Edition: 14 September 2026 · English interface labels · Choose “Save as PDF” in your print options where available.
Create your account
- Open SalonTracksy and choose Start free. Create an account using your email and password, or continue with Google. Use Sign in if you already have an account.
- Your salon workspace opens straight away with the full Pro package free for 14 days. No card is needed, nothing is charged, and there is no approval wait.
- For email registration, open the verification link sent to your inbox. Check spam too. When the verification banner appears, use Resend email or I’ve verified as needed.
- A business registration number is optional. Open Settings only if you want it on your records; it is not required to use the workspace and is not checked against a public register.
Before entering real salon information, try the public demonstration with fictional salon records.
Install on your phone
SalonTracksy is a progressive web app (PWA). You add it from your browser and open it from your home screen.
- iPhone: open the Salon page in Safari. Choose Share (under More in some layouts), then Add to Home Screen. Turn on Open as Web App if shown, then confirm Add.
- Android: open the Salon page in Chrome. Use Install and create shortcut → Install. Older versions may show Install app or Add to home screen.
Follow the full iPhone and Android installation guide if your browser shows a different menu. Home-screen shortcuts open Salon home, Appointments, Packages and Commission directly.
Installation does not activate Pro or remove the need for an internet connection for sign-in, billing and signed-in money.
Choose Free or Pro
Free
LKR 0Appointments, packages, commission and products on this device, plus signed-in salon money.
Salon Pro Premium
LKR 1,490 / monthLKR 13,000 for one year
| Workflow | Free | Salon Pro |
|---|---|---|
| Appointments, packages, commission and products | Included | Included |
| Calendar, clients, timeline and reminders | Included | Included |
| Salon money | Signed-in ledger | Signed-in ledger |
| Reports and CSV export | Requires Pro | Included — pack for review |
| Automatic SMS, card payments, or moving money | Not in this release | Not in this release |
| Priority setup support | Standard support | Included |
Every new account starts with the full Pro package free for 14 days, then continues on Free unless Pro is activated — there is no approval step.
Your first salon day
Use fictional records for your first walkthrough. Read Storage, sync and privacy before entering salon information.
- Open Appointments. Add Sample Client Nimali with a colour service.
- Open Packages and add a colour package at LKR 8,500.
- Open Commission and log stylist commission of LKR 2,000.
- Open Products and add sample shampoo at qty 6.
- Open Money to review income you typed. Sign in if you want completing an appointment to post income.
- On Pro, open Reports and review the pack.
Find your way around on a phone
Use the sidebar or bottom navigation. Settings sits with language and the honesty note.
- Salon home
- Command centre for appointments, packages, commission, products and money.
- Appointments
- Client, service, date, time and amount you type.
- Packages
- Service packages with a price you type.
- Commission
- Staff commission amounts you type — not payroll.
- Products
- Retail stock with qty, cost and sell price.
- Salon money
- Signed-in ledger.
- Reports
- Pro pack for review.
On a computer, these sections appear in the sidebar. This guide uses the English labels; your chosen language may translate them. Calendar, clients, timeline and reminders are extra notes in this release.
Appointments
- Choose Appointments. Enter the client, service, optional staff, date, time and amount.
- Status can move through booked, done, no-show or cancelled.
- Open appointments appear as alerts on Salon home.
Packages
Choose Packages to add a name and price. Packages are your own price list.
Commission, products, clients and reminders
Choose Commission to log a staff member, amount and date. Status can move through pending or paid. Choose Products to track retail stock with quantity, cost and sell price. Choose Calendar, Clients, Timeline and Reminders for notes you type.
Salon money
Money is the signed-in ledger: service, package, product sale and other income, plus products, rent, staff and utilities expenses you type.
Completing an appointment may write income when you are signed in. Paying commission may write a staff expense when you are signed in. Packages and product stock do not write to this ledger on their own.
Reports and export
Reports is a Pro tab after the 14-day trial. It offers income summary, expense summary and CSV ledger export as a pack for review.
Upgrade, renew or cancel
- Open Settings or Subscription from your account. Your current plan, trial end date and optional business registration number are shown.
- To upgrade, choose the monthly or annual Salon Pro plan and send the invoice request. The MyTracksy team confirms payment instructions by email or WhatsApp; Pro is activated manually after payment is confirmed. Online card checkout is not yet available.
- Renewals follow the same request flow before the period ends. To cancel, simply do not renew; your records stay in your account and the workspace continues on Free.
Refunds and billing terms are described in the refund policy and terms of service.
Storage, sync and privacy
- Appointments, packages, commission and products stay on this device first. They are native salon records in the SalonTracksy desk.
- Salon money uses the signed-in ledger. Completing an appointment may write income when you are signed in. Access is limited to your profile by database and storage rules.
- Signing out keeps signed-in ledger records in your account. Clearing website data can remove device-first entries on that device.
- After the trial: your workspace never locks. Pro reports pause on Free until Pro is activated; every record stays in your account.
Read the privacy policy for the full description of processing. You remain responsible for salon records, device security and record retention.
What this release does not do
- It does not send SMS automatically, process card payments, or move money.
- Commission ledger records amounts you type. It is not payroll.
- Product stock is a quantity you type. It is not a supplier order.
- Reports are a pack for review. They are not a payroll or payment export.
- Reports require Pro after the 14-day trial.
Appointments, packages, commission and product stock are records you type. When signed in, completing an appointment may write income — a record, not a payment taken by the app. In the public demo, a commission payment cannot exceed the outstanding commission.
Troubleshooting and support
- Reports are locked after 14 days
- Your Pro trial has ended and the account is on Free. Open Subscription to request Pro activation; the MyTracksy team activates it after invoice payment.
- My appointments are not on the other device
- Device-first entries stay on the device where you typed them. Sign in with a real account for salon money, then open the second device while online.
- The demo refused the commission payment
- In the public demo, a commission payment cannot exceed the outstanding commission. Reduce the amount, then try again.
- Completing an appointment did not take a card payment
- That is expected. SalonTracksy records the amounts you type. It does not send SMS automatically, process card payments, or move money. Commission is not payroll.
- Contact
- WhatsApp 070 373 6555 · info@mytracksy.com. Include your account email and the screen you were on.