Terms of Use
Last updated: 27 August 2026. MyTracksy provides finance, workflow, and profession-specific productivity software for Sri Lankan professionals and businesses.
Using the platform
- You are responsible for the accuracy of financial, tax, billing, and client-facing records entered into the app.
- You must use the platform lawfully and only for accounts and businesses you are authorized to manage.
- You must not use another person’s account, attempt to bypass access or rate controls, upload malware, or interfere with the service or other users.
- Third-party services such as Firebase, payment providers, AI tools, maps, and WhatsApp-related workflows may affect availability and behavior.
Professional responsibility
- MyTracksy helps organize records and selected workflows, but it is not a law firm, accounting firm, medical provider, regulator, bank, insurer, tax-filing portal, electronic health-record certification, or substitute for qualified advice.
- You remain responsible for final clinical decisions and for reviewing invoices, contracts, calculations, tax records, AI drafts, exports, and regulated client information before use or disclosure.
- AI output may be incomplete or wrong. Do not treat it as verified law, medicine, tax treatment, market data, or an official filing.
Local-first and offline use
Some records are stored only on the current device, and some supported signed-in records synchronize to cloud services. Offline availability does not mean every feature has synchronized or that every record has a cloud backup. Export important records and check the app’s sync status before changing devices.
Payments and subscriptions
Displayed tiers, prices, and entitlements are subject to the checkout terms shown at purchase. Payment completion is determined by the payment provider and MyTracksy’s server records, not by a browser message alone. Provider approval and availability may limit card, recurring, refund, or auto-reload features.
Availability and liability
We aim to operate the service responsibly, but uninterrupted availability, error-free output, or suitability for a particular professional decision is not guaranteed. To the extent permitted by applicable law, users remain responsible for independent backups, professional review, and decisions made from their records.
Correspondence and refunds
For customer correspondence, refund requests, billing questions, or commercial support, email info@mytracksy.com or WhatsApp 070 373 6555.
Support
If you need the latest legal or commercial terms, contact the MyTracksy team at info@mytracksy.com or 070 373 6555 before onboarding sensitive regulated data.