StayTracksyThe stay-book handbook · Free & Pro
Make StayTracksy part of your stay day.
Set up your account, learn rooms, bookings, housekeeping and stay money, and understand exactly what your plan includes. Start with the guided demo and keep this handbook nearby.
Edition: 14 September 2026 · English interface labels · Choose “Save as PDF” in your print options where available.
Create your account
- Open StayTracksy and choose Start free. Create an account using your email and password, or continue with Google. Use Sign in if you already have an account.
- Your stay workspace opens straight away with the full Pro package free for 14 days. No card is needed, nothing is charged, and there is no approval wait.
- For email registration, open the verification link sent to your inbox. Check spam too. When the verification banner appears, use Resend email or I’ve verified as needed.
- An SLTDA licence number is optional. Open Settings only if you want it on your records; it is not required to use the workspace and is not checked against a public register.
Before entering real guest-house information, try the public demonstration with fictional guest-house records.
Install on your phone
StayTracksy is a progressive web app (PWA). You add it from your browser and open it from your home screen.
- iPhone: open the Stay page in Safari. Choose Share (under More in some layouts), then Add to Home Screen. Turn on Open as Web App if shown, then confirm Add.
- Android: open the Stay page in Chrome. Use Install and create shortcut → Install. Older versions may show Install app or Add to home screen.
Follow the full iPhone and Android installation guide if your browser shows a different menu. Home-screen shortcuts open Stay home, Rooms, Bookings and Housekeeping directly.
Installation does not activate Pro or remove the need for an internet connection for sign-in, billing and signed-in money.
Choose Free or Pro
Free
LKR 0Rooms, bookings and housekeeping on this device, plus signed-in stay money.
Stay Pro Premium
LKR 1,490 / monthLKR 13,000 for one year
| Workflow | Free | Stay Pro |
|---|---|---|
| Rooms, bookings and housekeeping | Included | Included |
| Calendar, clients, timeline and reminders | Included | Included |
| Stay money | Signed-in ledger | Signed-in ledger |
| Reports and CSV export | Requires Pro | Included — pack for review |
| Booking.com, card payments, or moving money | Not in this release | Not in this release |
| Priority setup support | Standard support | Included |
Every new account starts with the full Pro package free for 14 days, then continues on Free unless Pro is activated — there is no approval step.
Your first stay day
Use fictional records for your first walkthrough. Read Storage, sync and privacy before entering guest-house information.
- Open Rooms. Add Sample Room 12 with type and nightly rate.
- Open Bookings and add Sample Guest Perera for 2 nights at LKR 24,000 with a deposit of 8,000.
- Open Housekeeping and mark Sample Room 12 ready.
- Open Money to review income you typed. Sign in if you want checkout to post room-night income.
- On Pro, open Reports and review the pack.
Find your way around on a phone
Use the sidebar or bottom navigation. Settings sits with language and the honesty note.
- Stay home
- Command centre for rooms, bookings, housekeeping and money.
- Rooms
- Units with type, nightly rate and status.
- Bookings
- Guest, room, dates, amount and deposit you type.
- Housekeeping
- Room tasks with a date and notes you type.
- Stay money
- Signed-in ledger.
- Reports
- Pro pack for review.
On a computer, these sections appear in the sidebar. This guide uses the English labels; your chosen language may translate them. Calendar, clients, timeline and reminders are extra notes in this release.
Rooms
- Choose Rooms. Enter the name, optional type and nightly rate.
- Status can move through available, occupied or maintenance.
- Open bookings and housekeeping todo appear as alerts on Stay home.
Bookings
Choose Bookings to add a guest, room, check-in, optional check-out, amount and deposit. Status can move through inquiry, confirmed, checked in, checked out or cancelled.
Housekeeping, clients and reminders
Choose Housekeeping to log a room, date and notes. Status can move through todo or done. Choose Calendar, Clients, Timeline and Reminders for notes you type.
Stay money
Money is the signed-in ledger: room night, deposit, F&B and other income, plus housekeeping, utilities, staff and maintenance expenses you type.
Checkout may write room-night income when you are signed in. Rooms and housekeeping do not write to this ledger on their own.
Reports and export
Reports is a Pro tab after the 14-day trial. It offers income summary, expense summary and CSV ledger export as a pack for review.
Upgrade, renew or cancel
- Open Settings or Subscription from your account. Your current plan, trial end date and optional SLTDA licence number are shown.
- To upgrade, choose the monthly or annual Stay Pro plan and send the invoice request. The MyTracksy team confirms payment instructions by email or WhatsApp; Pro is activated manually after payment is confirmed. Online card checkout is not yet available.
- Renewals follow the same request flow before the period ends. To cancel, simply do not renew; your records stay in your account and the workspace continues on Free.
Refunds and billing terms are described in the refund policy and terms of service.
Storage, sync and privacy
- Rooms, bookings and housekeeping stay on this device first. They are native stay records in the StayTracksy desk.
- Stay money uses the signed-in ledger. Checkout may write room-night income when you are signed in. Access is limited to your profile by database and storage rules.
- Signing out keeps signed-in ledger records in your account. Clearing website data can remove device-first entries on that device.
- After the trial: your workspace never locks. Pro reports pause on Free until Pro is activated; every record stays in your account.
Read the privacy policy for the full description of processing. You remain responsible for guest-house records, device security and record retention.
What this release does not do
- It does not connect to Booking.com, process card payments, or move money.
- Deposits are amounts you type. They are not a payout from the app.
- Housekeeping is your own record, not a staff roster.
- Reports are a pack for review. They are not a Booking.com or payment export.
- Reports require Pro after the 14-day trial.
Rooms, bookings and housekeeping are records you type. When signed in, checkout may write room-night income — a record, not a payment taken by the app. In the public demo, a deposit cannot exceed the booking total.
Troubleshooting and support
- Reports are locked after 14 days
- Your Pro trial has ended and the account is on Free. Open Subscription to request Pro activation; the MyTracksy team activates it after invoice payment.
- My rooms are not on the other device
- Device-first entries stay on the device where you typed them. Sign in with a real account for stay money, then open the second device while online.
- The demo refused the deposit
- In the public demo, a deposit cannot exceed the booking total. Reduce the amount, then try again.
- Checkout did not take a card payment
- That is expected. StayTracksy records the amounts you type. It does not connect to Booking.com, process card payments, or move money. Deposits are amounts you type.
- Contact
- WhatsApp 070 373 6555 · info@mytracksy.com. Include your account email and the screen you were on.