Make MyTracksy Travel part of your agency day.

1. Open MyTracksy Travel and choose Start free. Create an account using your email and password, or continue with Google. Use Sign in if you already have an account.
2. Your travel workspace opens straight away with the full Pro package free for 14 days. No card is needed, nothing is charged, and there is no approval wait.
3. For email registration, open the verification link sent to your inbox. Check spam too. When the verification banner appears, use Resend email or I’ve verified as needed.
4. An SLTDA licence number is optional. Open Settings only if you want it on your records; it is not required to use the workspace.

Before entering real agency information, try the public demonstration with fictional travel-agency records.

MyTracksy Travel is a progressive web app (PWA). You add it from your browser and open it from your home screen.

• iPhone: open the Travel page in Safari. Choose Share (under More in some layouts), then Add to Home Screen. Turn on Open as Web App if shown, then confirm Add.
• Android: open the Travel page in Chrome. Use Install and create shortcut → Install. Older versions may show Install app or Add to home screen.

Follow the full iPhone and Android installation guide if your browser shows a different menu. Home-screen shortcuts open Agency home, Bookings and Packages directly.

Installation does not activate Pro or remove the need for an internet connection for sign-in, billing, sync and the signed-in ledger.

Every new account starts with the full Pro package free for 14 days, then continues on Free unless Pro is activated — there is no approval step.

Use fictional records for your first walkthrough. Read Storage, sync and privacy before entering agency information.

1. Open Bookings. Add Sample Client A on the 4-day Ella package with amount LKR 85,000 and a LKR 25,000 deposit note.
2. Open Packages and add the 4-day Ella package with base price LKR 85,000.
3. Open Travel calendar and confirm the Saturday travel date appears.
4. If you are signed in, complete the booking so the money ledger records the fee as income.
5. On Pro, open Reports to see a CSV of the signed-in ledger.

Find your way around on a phone

Use the bottom tabs. You may need to open More for clients, timeline, reminders and reports.

Agency home

Travel command centre.

Today

Travel calendar.

Money

Signed-in income and expense ledger.

More

Bookings, packages, clients, timeline, reminders, reports and settings.

On a computer, these sections appear in the sidebar. This guide uses the English labels; your chosen language may translate them.

1. Choose Bookings. Enter client, type (flight, hotel, package, visa or other), optional PNR, travel date, optional return date, amount and commission.
2. Status can move through quoted, booked, ticketed, completed or cancelled.
3. Completing a booking can write income. When you are signed in, confirming a booking fee may also write that income to your money ledger so the two stay in step. It does not issue a ticket or take a card payment.

1. Choose Packages. Add a package with name, destination and base price.
2. Packages are a catalogue you type. They are not airline seats, hotel allotments or a GDS feed.

Packages are saved on your device first and synced when online.

Clients

Choose Clients to keep travel clients you type. This is a contact list, not a CRS or booking engine.

Calendar, timeline and reminders

1. Travel calendar shows booking travel dates as events you entered. You can export ICS for Google or Apple.
2. Timeline lists recent activity on this workspace.
3. Reminders are tasks you create, such as a follow-up call.

These records are device first, then your account. Confirm sync before relying on them on a second phone.

Money is the signed-in income and expense ledger. Record ticket sales, package fees, commission, supplier costs, marketing and office spend. Totals on Agency home come from these records plus your bookings and packages.

Reports summarises income, expenses and a CSV ledger export for your own review or an adviser.

1. Open Settings or the subscription screen from your account. Your current plan, trial end date and optional SLTDA licence number are shown.
2. To upgrade, choose the monthly or annual Pro plan and send the invoice request. The MyTracksy team confirms payment instructions by email or WhatsApp; Pro is activated manually after payment is confirmed. Online card checkout is not yet available.
3. Renewals follow the same request flow before the period ends. To cancel, simply do not renew; your records stay in your account and the workspace continues on Free.

Refunds and billing terms are described in the refund policy and terms of service.

• Bookings, packages, clients, calendar, timeline and reminders are saved on your device first, so they work at the desk without signal, and sync to your signed-in account when you are online. Signing in on another device brings the synced entries across.
• Income, expenses and settings use your signed-in account. Access is limited to your profile by database and storage rules.
• Signing out keeps synced records in your account. Clearing website data before a sync completes can remove unsynced entries; reconnect first and let the sync finish.
• After the trial: your workspace never locks. Pro tools pause on Free until Pro is activated; every record stays in your account.

Read the privacy policy for the full description of processing. You remain responsible for client confidentiality, device security and record retention.

• It does not issue tickets or hold airline inventory.
• It does not process card payments or move money.
• It does not file tax, infer rates, or replace an accountant.
• There is no tax tab, no dedicated export tab, and no AI tab on this workspace.

Bookings and packages are records you type. When signed in, confirming a booking fee may write an income entry to the ledger — a record, not a payment.

Reports are locked after 14 days

Your Pro trial has ended and the account is on Free. Open Settings to request Pro activation; the MyTracksy team activates it after invoice payment.

My booking is not on the other device

Open the app on the device where you entered it while online and wait for the sync indicator, then reload the second device.

The demo refused the deposit

In the public demo, a booking deposit cannot exceed the package price. Reduce the amount, then try again.

Completing a booking did not issue a ticket or send money to a bank

That is expected. MyTracksy records the amount; it does not issue tickets or move money. When signed in it may write a matching ledger entry.

Contact

WhatsApp 070 373 6555 · info@mytracksy.com. Include your account email and the screen you were on.